Everyone has got that feeling that when you decide to buy and push the button the waiting time can feel like forever. Now you are waiting to be able to jump on and ride your Onewheel around the city. As long as the board are in stock the waiting time isn’t that bad.
The Onewheel’s are made in San Jose California and usually ship within a couple of days if in stock. It normally takes 5-7 days to get your board. Your order will show tracking information and the estimated shipping dates.
The wait is worth it, the feeling of floating, the correct term for riding the Onewheel, is something special. Can be described as a mix of snowboarding and surfing. Compared to an electrical skateboard you can take it on gravel, grass, and ruff surfaces. Just keep in mind and wear protective gear, especially in the beginning. Here is my list of protective gear and what I use daily when commuting to work.
The Onewheel is worth the wait even if it could take a longer time. Still on the fence? check my 1-year review of the Onewheel Pint.
Shipping Origins
Onewheels are crafted with care at manufacturing facilities located in San Jose, California. The entire assembly process takes place in the USA, ensuring that each board is created with meticulous attention to detail. This commitment to quality is reflected in the final product that enthusiasts around the world have come to love.
Made to Order Clarification
Contrary to some customization-focused businesses, Onewheels are not made to order. The manufacturing process in San Jose involves the assembly of ready-made boards. This means that once you place your order, the team ensures that your chosen model is promptly prepared for shipping.
Tracking Your Onewheel Order
Once you’ve made a purchase, the anticipation of receiving your Onewheel builds. To track your order, use the tracking information provided to you during the purchase process. Visit the Onewheel tracking page at Onewheel Tracking, where you can enter your order number and email to get real-time updates on the shipping status of your board.
Onewheel Return Policy
In the unfortunate event that you need to return your Onewheel, there are specific guidelines to follow. Future Motion Inc, the company behind Onewheel, accepts returns on boards that are unused and unopened within 30 days of delivery. It’s crucial to note that the board should not have been ridden to qualify for a return.
Initiating a Return
To initiate a return, contact Onewheel’s customer support. They will guide you through the process and provide any necessary instructions. It’s advisable to act promptly if you find yourself in a situation requiring a return.
Potential Fees
While Onewheel is open to returns, there might be shipping and restocking fees associated with the process. Be sure to check the specific terms and conditions related to returns, as outlined by the company. Understanding these fees can help you make an informed decision about whether returning the board is the right choice for you.
Conclusion
Onewheel’s commitment to quality, evident in the manufacturing process in San Jose, is complemented by a user-friendly tracking system for customers eagerly awaiting their orders. While returns are uncommon, the company’s policy provides a straightforward process for those who may need it. As you embark on your Onewheel journey, this comprehensive guide aims to address key aspects of ordering, tracking, and returning, ensuring a seamless experience for riders worldwide.
