Future Motion Doubles Warranty for Flagship GT S-Series Model
In a significant step to enhance customer satisfaction and confidence, Future Motion has announced an extended warranty for its flagship Onewheel model, the GT S-Series. The warranty, previously limited to one year, will now cover the GT S-Series for two years. This change is a direct response to feedback from performance-oriented riders who demand both reliability and peace of mind.
Doubling Down on Support for Performance Riders
Future Motion highlighted the reason behind this move in a recent press release:
“Our performance-oriented riders are demanding on their boards. That’s why we’re doubling down to support them by adding an additional year to our Flagship Warranty on our flagship board, the GT S-Series. Now riders get the peace of mind of a 2-year warranty on the ultimate riding experience.”
The GT S-Series, known for its exceptional performance and advanced features, is now backed by a warranty that reflects its premium nature and the confidence Future Motion Inc has in its durability.
10 jan. 2025 22:47
Current Warranty Policies Across Onewheel Models
While the GT S-Series now boasts a two-year warranty, the warranty terms for other Onewheel models remain unchanged. Here’s a summary:
- Standard Onewheel Models (XR, Pint, Pint X, GT): One-year warranty or total mileage of 2000 km (1243 miles), whichever comes first.
- Specific Components (Footpad, Tire, Battery Pack): Six months or 1000 km (622 miles).
- Exclusions: Water damage, unauthorized modifications, natural wear and tear, and usage outside recommended conditions are not covered.
Riders are reminded that any purchases made from unauthorized resellers void the warranty entirely, as stated in Future Motion’s terms.
Water Resistance and Contradictions
Although the GT S-Series is built for performance, Future Motion reiterates that Onewheel boards are not waterproof. Water damage is explicitly excluded from warranty coverage. This has raised concerns among riders, particularly when promotional material often features Onewheel boards navigating through snow and sand. Riders are encouraged to avoid wet environments to prevent costly repairs and maintain warranty eligibility.
Right to Repair and Customer Protections
Future Motion’s strict warranty terms have occasionally sparked debate about consumer rights under the Magnuson-Moss Warranty Act. For example, while modifications and third-party repairs currently void the warranty, U.S. law requires manufacturers to prove that such changes caused the defect before denying a claim.
The Federal Trade Commission (FTC) has increasingly scrutinized restrictive warranty practices across industries, promoting the “right to repair” movement. Riders should stay informed of their rights and consider reporting unfair practices to the FTC.
What This Means for Riders
The new two-year warranty for the GT S-Series is a welcome enhancement for enthusiasts who invest in Future Motion’s premium offerings. However, riders should remain vigilant about maintaining their boards within recommended guidelines to avoid voiding their warranty.
Future Motion’s website has not yet been updated with the new warranty terms for the GT S-Series. Customers looking for clarity should refer to the company’s press release or contact their support team directly.
With this warranty update, Future Motion underscores its commitment to delivering a reliable riding experience for its flagship product. Whether this marks a shift toward more rider-focused policies across its lineup remains to be seen. For now, GT S-Series owners can enjoy their rides with an extra layer of assurance.
