DON’T Purchase an Oura Ring from Amazon/eBay or 3rd Party Sites

The Oura Ring can be purchased on the official Oura webshop Ouraring.com or the authorized dealers Indigo.com, Goop.com, and Gucci.com (Gucci X Oura Ring). Any other 3rd party resellers, like sellers on Amazon or any other 3rd party websites, are not verified resellers.

According to Oura Ring terms of use, for the warranty to be valid the customer must have the order number or the original receipt. This means that buying a ring from Amazon, eBay or other sites is not covered by Oura’s warranty.

Purchases are intended for you as the end user only and are not authorized for resale, without Oura’s express authorization. We reserve the right to refuse or cancel your order if we suspect you are purchasing Services for resale. Title for Products purchased from Oura passes to you at the time of delivery by Oura or our designated carrier.

Oura Ring terms of use

Conclusion Buying from 3rd Party Like Amazon

It’s recommended to buy the Oura Ring from an authorized seller. Even if it could be discussed if it is allowed to limit the warranty for 3rd party resellers it’s easier for you as a consumer to get it from Oura directly compared to Amazon or eBay.

Keep in mind that the warranty will not cover consumable parts like the battery inside the ring, therefore it’s recommended to follow these tips on how to charge the battery to keep the battery in a good shape. If not it will drastically wear out faster and impact the usability of the ring.

…This limited warranty does not apply to (i) normal wear and tear, including scratches and dents; (ii) consumable parts included in the Product, such as batteries…

Read more about the Oura Ring Warranty and what you need to know.

Section of the Oura Ring Terms of Use

NOTWITHSTANDING THE FOREGOING, OURA WARRANTS TO THE ORIGINAL END USER PURCHASER THAT THE PRODUCT IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP FOR ONE (1) YEAR FROM THE DATE OF PURCHASE. If your local law in effect at the time of purchase requires a warranty period longer than one (1) year, this warranty shall be extended to the extent required by such law. Within the warranty period, Oura shall repair or replace at no charge to you any components of the Product that fail the limited warranty provided. You shall be responsible for any related transportation charges. Replacement products may be new or refurbished at our discretion. 

This limited warranty does not apply to (i) normal wear and tear, including scratches and dents; (ii) consumable parts included in the Product, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage resulting from your failure to use the Product in accordance with the instructions accompanying the Ōura Product or available at the website; (iv) damage resulting from an accident, flood, fire, misuse, or abuse; (v) damage resulting from service performed, or damage resulting from tampering with or alterations to the Product, by anyone not authorized by Ōura; or (vi) use of the Product with any application or software other than the Mobile App.

Oura retains the exclusive right to repair or replace the Product, or offer a full refund, at its sole discretion. Such remedy shall be your sole and exclusive remedy for any breach of this limited warranty. Warranty repairs and replacements have a new warranty which is the longer of ninety (90) days or the balance of the original one (1) year warranty.

Oura Ring terms of use
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